CUSTOMER SERVICE

Customized Tableware

• We can custom your own design, such as special shape, material.
• Or you can choose from our website or catalog, we can add your own logo on our product. so you can build your own brand.
• Custom the packing box, such as gift box, carton box, bag, etc.

Shipping by sea is cheap but need large quantity

• Shipping by sea needs long time: to most country is 15~30days.
• The minimum cost of shipping by sea to Europe and Australia is around USD300. So If it’s a small quantity, we do not advice to ship by sea.
• But if your quantity is considerable, then shipping by sea saves lots of freight.

Shipping by air and railway both fast way

• The price of shipping by air is high, but generally can arrive in most countries in 7days
• It will takes around 15 days to ship by railway to Europe , but the freight is cheaper than by air
• New sample design customization will be charged (Mold cost) according to the clients requirements.

Our Policy on Free Sample Requests

• Samples requested from our website are sent for free.
• In some particular cases, We may charge additional express cost.